Accessibility statement

We want everyone to be able to find our restaurants, their hours and directions on this website, including people who use a screen reader, a keyboard, screen magnification or voice control.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, in English and Spanish, on phones, tablets and computers.

How we check

Every change to this website's code or design is checked before it goes live:

• automated accessibility tests (axe) on every kind of page, in English and Spanish;
• keyboard use: links and buttons can be reached with the keyboard and show a visible focus outline, and on a phone-width screen the focused item is not hidden behind the header or the bottom bar while tabbing;
• small screens and zoom: pages work at 320 pixels wide (the same as 400% zoom) without scrolling sideways;
• wider text spacing, without any text being cut off;
• contrast of text, buttons and the search field.

Known limitations

• The map is visual. Everything on it (every store, its address, hours, phone number, directions and app link) is also in the store list, which is built to work with a keyboard and screen readers.
• Pages on other websites, such as the McDonald's app and website, and McHire (jobs), are run by others and are outside our control.

Get help or report a problem

If something on this website is hard to use, or you need store information in another way, call 1-888-212-1623 during business hours or email [email protected]. Tell us which page and what went wrong; we will give you the information you need and work to fix the problem.

For help at a restaurant, call that restaurant: each store's phone number is in the store list.

This statement was last reviewed on October 19, 2026.